Last Updated: Monday, May 22, 2023

This privacy notice for MyRed.ca (“MyRed”, “we”, “us”, or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at MyRed.ca or any website of ours that links to this privacy notice

• Engage with us in other related ways, including any sales, marketing, or events

If you do not agree with our policies and practices, please do not use our Services.
If you have any questions or concerns, please contact us at:
Connect@MyRed.ca

Summary of Key Points

• What personal information do we process?
  We may process personal information depending on how you interact with our Services.

• Do we process any sensitive personal information?
  Yes, where required and only with your consent or as permitted by law.

• Do we receive information from third parties?
  No, we do not receive information from third parties.

• How do we process your information?
  To provide, improve, secure, and manage our Services and to comply with laws.

• When and with whom do we share personal information?
  Only in specific situations with trusted third parties.

• How do we keep your information safe?
  We use strong technical and organizational security measures.

• What are your rights?
  You have rights to access, update, or delete your data.

• How do you exercise your rights?
  You can contact us at Connect@MyRed.ca

Table of Contents

1. What Information Do We Collect?

2. How Do We Process Your Information?

3. What Legal Bases Do We Rely On?

4. When and With Whom Do We Share Information?

5. How Long Do We Keep Your Information?

6. How Do We Keep Your Information Safe?

7. Do We Collect Information From Minors?

8. What Are Your Privacy Rights?

9. Controls for Do-Not-Track Features

10. Do We Make Updates to This Notice?

11. How Can You Contact Us?

12. How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register on our website

• Contact us

• Use our services

Information We May Collect Includes:

• Name

• Phone number

• Email address

• Mailing address

• Contact preferences

• Date of birth

• Ontario health card

• Existing medical conditions

• Current medications

• Allergies

• Sexual history

• Recreational drug use

Sensitive Information

With your consent, we may process:

• Health data

• Sexual health history

• Recreational drug use

All personal information must be accurate and up to date.

2. How Do We Process Your Information?

We process your information to:

• Create and manage user accounts

• Respond to support requests

• Manage orders and services

• Conduct telehealth appointments via nurse practitioners

3. Legal Bases for Processing

We process your data only when:

• You give consent

• It is required by law

• It is needed to fulfill a contract

• It is for legitimate business purposes

4. When and With Whom Do We Share Information?

We may share your data in cases of:

• Business transfers or mergers

• With affiliates

• With business partners

5. Data Retention

We retain your information only as long as needed to:

• Provide services

• Meet legal requirements

Once not needed, your data is securely deleted or anonymized.

6. How Do We Keep Your Information Safe?

We use appropriate technical and organizational security measures.
However, no system is 100% secure and data transmission is at your own risk.

7. Do We Collect Information From Minors?

No. We do not knowingly collect data from children under 18 years of age.

8. Your Privacy Rights

You have the right to:

• Access your data

• Correct your data

• Delete your data

• Restrict data processing

To exercise your rights, email us at:
Connect@MyRed.ca

9. Do-Not-Track Features

We currently do not respond to Do-Not-Track browser signals.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

11. Contact Information

You may contact us at:

MyRed.ca
(Unit 4366) – 1460 The Queensway
Toronto, Ontario M8Z 1J7
Canada

Email: Connect@MyRed.ca

12. Review, Update, or Delete Your Data

You may request access to, correction of, or deletion of your personal data by contacting us at Connect@MyRed.ca.